SiteLog Support

SiteLog — built for the job site.

Need help? Get in touch

Our team is happy to help with any question about the SiteLog app — logging in, using a feature, or reporting a problem.

We aim to reply within 1 business day, Monday to Friday.

About SiteLog

SiteLog is a workforce-management app for construction and contracting teams. Site workers use it to view their assigned projects and tasks, record timesheets, capture site photos, complete compliance forms, and submit expenses. It is a business tool — accounts are provided to employees by the company they work for.

Getting started

How do I get a login?

SiteLog accounts are created by your company's administrator (your site manager or office). If you don't have login details yet, ask your administrator to set you up. There is no public sign-up inside the app.

Is my company not on SiteLog yet?

If your business would like to use SiteLog, email us at hello@sitelog.uk and we'll get you set up.

Common questions

I can't sign in

Check your email/username and password with your administrator, who can reset them for you. Make sure you have an internet connection on first sign-in.

I don't see any projects

Projects appear once your administrator assigns you to one. If your home screen says you have no projects, ask your administrator to add you to a project.

My photos or uploads aren't appearing

Photos and files are saved on your device and upload automatically. If you're offline, they queue safely and sync as soon as you're back in signal — you don't need to do anything.

Why does the app ask for my location?

Location is used to record on-site attendance with your photos and timesheets, and to show your position on your team's project map while you're on shift. You're always in control: you can allow or decline when prompted, and change it any time in your device's Settings › SiteLog › Location. The app works even if you decline location.

How do I stop sharing my location?

Sign out of the app to stop location sharing immediately, or turn off location for SiteLog in your device settings.

Report a problem or request a feature

Email hello@sitelog.uk with a short description of what happened, the screen you were on, and your device model. Screenshots help us resolve issues faster.

Accounts & billing

SiteLog is billed to your company under its business subscription — individual workers are never charged. For subscription, billing, or account-owner questions, contact your company administrator or email hello@sitelog.uk.

Privacy

Read how we handle your data in our Privacy Policy.

Contact
Email: hello@sitelog.uk
Crintea LTD, United Kingdom